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Respecting your privacy

1. Can I feel secure using this site?

Yes. We are committed to protecting your privacy. We use the information we collect to process your order efficiently.
We want you to be fully informed about how we guard your privacy, and about how we may use any information we gather about you.
 
2. Are my personal details kept private?
Any personal information provided to or gathered at Hook4AllSeasons is controlled by
VL Ltd t/a Hook4AllSeasons, 9 The Pavilions, London NW8 7HB.
We never make your details available to any third parties without your prior written consent.
 
3. I've heard how unsafe the Internet can be – how does Hook4AllSeasons protect my details?
We use the latest technology to ensure that all your personal and credit card details remain completely confidential.
 
4. If I pay by credit card, does Hook4AllSeasons keep hold of the details?
No. We never store credit card and other payment details.
 
5. I'm still unhappy about paying online. Can I still order?
Of course, it's no problem. If you prefer not to send your card details over the Internet, you can still place your order by
phoning 020 7289 7864 between 9 am and 5pm Monday to Friday and pay by cheque or postal order.
 
6. Will Hook4AllSeasons disclose my information to outside parties?
We employ other companies and individuals to perform functions on our behalf.
These functions include fulfilling orders, delivering packages, sending postal mail and emails,
removing repetitive information from customer lists, analysing data, providing marketing assistance,
processing credit card payments and providing customer services. 
 
7. What have I agreed to, by using this site?
If we decide to change our privacy policy, we will update the information on this page so
that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
 
8. I've still got questions. Who can I contact?
Hook4AllSeasons welcomes your questions and comments about privacy.
Please send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it